Privacy Policy

Realignz™ Privacy Policy

Introduction

Realignz™ (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, purchase a membership, complete assessments, access digital resources, attend live sessions, use AI-supported tools, or communicate with us.

By using Realignz™, you agree to the collection and use of information as described in this Privacy Policy.

Realignz™ is based in the United States and may serve users in the United States and internationally.

Information We Collect

We may collect the following types of information.

Personal Information

We may collect personal information you voluntarily provide, including your name, email address, phone number, billing address, account information, contact details, form submissions, and communication preferences.

Payment Information

Payments may be processed through third-party payment processors such as Stripe, PayPal, Kajabi Payments, or other approved providers.

Realignz™ does not store your full credit card or payment details.

Membership and Account Activity

We may collect information related to your membership, subscription plan, billing status, access history, resource usage, course progress, micro-action activity, downloads, preferences, participation in live sessions, and communication with Realignz™.

Assessment and Performance Insight Data

If you complete a Realignz™ assessment, quiz, assessment, planning, diagnostic, or related development tool... responses, results, goals, preferences, development priorities, and related performance-insight information, and related performance-insight information.

This information may be used to provide assessment results, personalize your experience, support your development path, recommend resources, and improve Realignz™ services.

Brokerage, Team, and Organizational Information

If you participate through a brokerage, team, organization, or group arrangement, we may collect information related to your role, organization, participation, assessment completion, progress visibility, diagnostic summaries, implementation support, or agreed-upon reporting.

Individual-level assessment or performance information will not be shared with a brokerage, team, or organization unless the scope of sharing is disclosed, agreed to, or otherwise permitted by applicable law and the relevant service arrangement.

AI-Supported Assistant Data

If you use an AI-supported assistant, chatbot, GPT-style tool, or similar feature, we may collect information you submit through that tool, including questions, prompts, chat messages, feedback, usage data, and related interaction history.

Users should not submit sensitive personal information, confidential client information, legal matters, financial account details, transaction-specific details, private brokerage information, or other confidential data into the AI-supported assistant.

Communications

We may collect information when you contact us, respond to emails, submit forms, request brokerage information, register for sessions, participate in surveys, or interact with customer support.

Technical Data

We may collect technical information such as IP address, browser type, device type, operating system, referring pages, pages visited, session activity, cookies, analytics data, approximate location, and other usage information.

How We Use Information

We may use personal information to:

Provide access to Realignz™ memberships, assessments, digital resources, tools, live sessions, and support
Process payments, renewals, cancellations, billing questions, and account management
Deliver assessment results, recommendations, production clarity, implementation direction, and development guidance
Personalize your member experience
Provide AI-supported FAQ, navigation, educational, and implementation support
Help members find relevant Realignz™ resources, micro-actions, tools, and course materials
Send onboarding emails, account notices, updates, reminders, billing notices, administrative messages, and service communications
Send marketing emails where permitted or where you have opted in
Improve our website, platform, resources, assessments, AI-supported tools, and user experience
Analyze usage, engagement, platform performance, and service quality
Manage brokerage, team, organizational, or pilot inquiries
Maintain security, prevent fraud, prevent misuse, and protect intellectual property
Enforce our Terms & Conditions
Comply with legal, tax, accounting, contractual, regulatory, and recordkeeping obligations

Legal Basis for Processing for EU/UK Users

For users located in the European Union, European Economic Area, United Kingdom, or other jurisdictions with similar data protection laws, we process personal information based on one or more of the following legal bases:

Contract: To provide the membership, digital products, assessments, services, and resources you purchase or request
Consent: For email marketing, cookies where required, optional communications, and certain optional features
Legitimate Interests: To operate, improve, secure, and promote Realignz™ services, provided those interests are not overridden by your rights
Legal Obligations: To comply with tax, accounting, legal, fraud-prevention, and recordkeeping requirements

Cookies and Tracking Technologies

Realignz™ may use cookies, pixels, analytics tools, and similar technologies to support website functionality, remember preferences, analyze traffic, improve user experience, and support marketing or advertising efforts.

Depending on your location, you may be presented with a cookie consent banner or settings tool.

You may control cookies through your browser settings. Disabling cookies may affect website functionality.

Email Marketing

If you subscribe, purchase, register, submit a form, or opt in, we may send you emails about Realignz™ resources, membership updates, live sessions, offers, announcements, and educational content.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us.

We may still send transactional or administrative emails related to your account, purchases, billing, membership access, legal notices, or important service updates.

Sharing of Information

We do not sell personal information.

We may share information with trusted third-party service providers that help us operate Realignz™, including:

Website and membership platforms, such as Kajabi
Payment processors, such as Stripe, PayPal, Kajabi Payments, or other checkout providers
Email marketing and automation providers
Analytics providers
Scheduling, webinar, video, or communication platforms
Customer support tools
AI technology providers or chatbot service providers
Professional advisors, such as accountants, attorneys, or compliance consultants
Contractors or service providers who assist with business operations

These providers are permitted to use personal information only as needed to provide services to Realignz™ or as otherwise permitted by law.

We may share limited information with AI technology providers or chatbot service providers when needed to operate AI-supported assistant features, answer user questions, improve support, or help users navigate Realignz™ resources.

These providers may process information according to their own terms, privacy policies, and data-processing agreements where applicable.

We may also disclose information if required by law, court order, legal process, regulatory request, or to protect the rights, safety, security, or property of Realignz™, our members, or others.

Brokerage, Team, and Organizational Use

Realignz™ may offer custom options for brokerages, teams, organizations, and industry groups.

Depending on the service arrangement, brokerage or team access may include assessments, diagnostic summaries, group learning, implementation support, agent development resources, progress visibility, or customized services.

Aggregated or summary-level information may be used to support team development, implementation planning, or organizational reporting, provided it does not improperly disclose individual-level information beyond the agreed scope.

Custom brokerage, team, or organizational agreements may include additional privacy terms.

AI-Supported Assistant and Tools

Realignz™ may provide access to an AI-supported assistant, chatbot, GPT-style tool, or similar feature to help users find information, navigate membership content, access FAQs, understand available resources, and receive general educational or implementation support.

The AI-supported assistant may use Realignz™ content, FAQs, course materials, templates, micro-actions, tools, and approved resources to generate responses.

Information submitted into an AI-supported assistant may be processed by third-party technology providers according to their privacy practices and applicable data-processing terms.

Users should not submit sensitive personal information, confidential client information, financial account details, legal matters, private brokerage information, transaction-specific information, or other confidential data into the AI-supported assistant.

Realignz™ uses reasonable efforts to configure AI-supported tools responsibly, but users remain responsible for reviewing and verifying any information before relying on it.

International Data Transfers

Realignz™ is based in the United States. If you access Realignz™ from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

For users in the EU, EEA, UK, or similar jurisdictions, we use appropriate safeguards where required, such as contractual protections or other legally recognized transfer mechanisms. International data transfers under EU rules generally require appropriate safeguards when personal data moves outside the EEA to countries without an adequacy decision.

International users are responsible for understanding that privacy protections may differ from those in their country.

Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining accounts, resolving disputes, enforcing agreements, improving services, and complying with legal, tax, accounting, and recordkeeping obligations.

Assessment, membership, AI-supported assistant, and account data may be retained while your account is active and for a reasonable period afterward unless deletion is requested and no legal or legitimate business reason requires retention.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no website, platform, payment system, AI-supported tool, or internet transmission is completely secure. We cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Restrict or object to certain processing
Request data portability
Withdraw consent where processing is based on consent
Opt out of marketing communications
Lodge a complaint with a data protection authority, where applicable

Requests may be submitted through the contact information below.

We may need to verify your identity before fulfilling certain requests.

U.S. State Privacy Rights

Depending on your U.S. state of residence, you may have additional privacy rights regarding access, deletion, correction, portability, and certain opt-out rights. California’s CCPA, for example, gives covered consumers rights related to knowing, deleting, correcting, and opting out of certain uses of personal information.

Realignz™ does not sell personal information.

If our practices change or if applicable law requires additional disclosures, we will update this Privacy Policy accordingly.

Children’s Privacy

Realignz™ is intended for real estate professionals and adult users. It is not intended for children under 13, and we do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected, we will take reasonable steps to delete it.

Third-Party Links

Our website or resources may contain links to third-party websites, platforms, tools, or services.

We are not responsible for the privacy practices, policies, or content of third-party websites or services. You should review their privacy policies before providing information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we may notify users by email, platform notice, website notice, or another reasonable method.

The updated Privacy Policy will be effective when posted unless otherwise stated.

Contact Us

Questions, requests, or concerns about this Privacy Policy may be directed to:

Realignz™
Email: [email protected]